LEGAL
Privacy Policy
Last updated: March 2026
1. Information We Collect
When you interact with Kazlara, we may collect the following information:
- Contact Information: Name, email address, phone number, and shipping address when you enquire about or commission a piece.
- Commission Details: Your preferences, customization requests, and communication history related to your commission.
- Usage Data: How you interact with our website, including pages visited and time spent, collected through analytics cookies.
- Newsletter Data: Your email address if you subscribe to our Inner Circle newsletter.
2. How We Use Your Information
- To process and fulfill your commission enquiries
- To communicate with you about your order, including crafting updates
- To send newsletter updates if you have opted in
- To improve our website experience through anonymous analytics
- To comply with legal obligations
3. Data Protection
We implement industry-standard security measures to protect your personal information. Your data is encrypted in transit and at rest. We never sell, rent, or share your personal information with third parties for marketing purposes.
4. Cookies
We use essential cookies to ensure our website functions correctly, and analytics cookies (via Vercel Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings or our cookie consent banner.
5. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at atelier@kazlara.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements. Commission records are retained for the lifetime of the product to support our warranty and care services.
7. Contact
For any privacy-related questions or concerns, please contact us at:
Email: atelier@kazlara.com
Address: Kazlara Atelier, Zurich, Switzerland